
A few years ago T & I went to an outdoor clearance sale at a yoga company based in Salt Lake called Hugger Mugger. They had tons for sale and we bought mats and an exercise ball. T still hasn't done his first session of yoga, but maybe someday his will be able to be unwrapped and used. Maybe on the New Jersey shore...
So the exercise ball was fabulous and then somehow in one of our moves, the plug to stop it up got lost. This is pretty much the most important part of the ball. We searched and searched but could never find it. Last pregnancy I was so bummed that when we were in Target one day, T contemplated taking one that was out of its box and on the shelf all alone. He resisted. We've debated buying another ball but it seemed dumb since the ball was still fully-functional. So I went online to their website today and asked a live chat customer service rep if I could order a replacement plug. She said they don't stock them. She said she'd ask the warehouse if they happened to have any extras lying around. They didn't. So I asked if the only way to get one is to buy a brand new ball and she said yes. Bung. They're not cheap.
Then she typed this:
"Well I had someone else look and they found ONE left in there [sic] desk drawer(lol). Anyway give me an address to send it and we will send it to you. Just to let you know though we don't normally supply these"
How fab is that? She's shipping it out to me today for free. So all you yoga peeps, definitely support Hugger Mugger because their customer service has me sold for life!
Also, if you're into yoga, there's a great website called Yoga Today that has a new free yoga work-out everyday. I've done a few and they're great.

